Website information


Information provided to the National VPC by users through the use of this website will be treated in confidence and will not be disclosed to third parties unless we are required to do so by law.

We gather information about site usage in order to assist in the development and improvement of service to the public. At the moment this information consists of:

  • Statistical information obtained using Google Analytics. No information collected can be used to identify individual users. For more details about how this affects your privacy please visit the Google Analytics Privacy Centre. If you do not wish to send information to Google Analytics, an Opt-out Browser Add-on is also available, or you can configure your browser to enable you to choose which, if any, cookies are allowed to be created.
  • Information provided voluntarily by users through the online form on the contact page. Emails and identifying information will only be held for as long as is necessary to ensure a proper response to queries and suggestions from users.

We do not attempt to monitor the browsing behaviour of individual users through any hidden means.


Cookies are used on this website to ensure a more personalised experience and improve user experience. We use cookies to store user preferences, they are not used for identification purposes.

We use cookies on the website for Google Analytics - This cookie helps us accurately estimate the number of visitors to the website and helps us have a better understanding of how our customers use our website. We ask for user consent to set this cookie in your browser.

Managing cookies

The cookies we use will be sent to your browser and then stored in the cookies directory on your computer. To find out how to reject, delete or update your cookie preferences in your browser you need to know what browser you use and what version of it you have. Most browsers have guidelines on how to adjust cookie settings, use the 'Help' menu to find out this information.

You can learn more about managing cookies at

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